Sales | +965-22262412

Service | +965-22262221

Frequently Asked Questions (FAQ)

1. What is car leasing and how does it work?

Car leasing is a long-term rental agreement where you pay a monthly fee to use a vehicle for a fixed period, typically 2-4 years. At the end of the lease, you return the vehicle to the leasing company. You enjoy driving a newer car without the commitment of ownership.

The key benefits include lower monthly payments compared to buying, no major repair costs as the vehicle is under warranty, predictable expenses, driving the latest models with updated technology, and the flexibility to switch to a different vehicle when your lease ends.

With leasing, you’re paying for the use of the vehicle during the lease term, while with financing, you’re building equity toward ownership. Leasing typically has lower monthly payments, includes maintenance coverage, and offers flexibility. Financing requires you to own the vehicle after paying it off.

Most leasing companies prefer customers with good to excellent credit scores. However, some companies may work with applicants who have fair credit or require a larger down payment. It’s best to contact us directly to discuss your specific situation.

You must be at least 18 years old to lease a vehicle. Some leasing companies may have higher age requirements (typically 21-25 years) or impose additional fees for younger drivers. We recommend checking our age requirements directly.

1. What types of vehicles are available for leasing?

We offer a diverse fleet including sedans, SUVs, hatchbacks, VANs, and premium vehicles. Our inventory includes both economy models for budget-conscious customers and luxury vehicles for those seeking premium experiences.

Yes, subject to availability. We maintain a variety of colors and configurations for popular models. If your preferred combination is not currently available, we can place a request and notify you when it becomes available.

Our fleet is regularly updated to ensure customers have access to newer models with the latest technology, safety features, and fuel efficiency standards. Updates typically occur every few months as we rotate vehicles.

Yes, we offer eco-friendly leasing options including hybrid and electric vehicles. These options come with benefits such as lower fuel costs and reduced environmental impact, making them ideal for environmentally conscious drivers.

Most of our lease agreements include an annual mileage allowance, typically ranging from 10,000 to 15,000 miles per year. Custom mileage packages are available based on your specific driving needs and may affect your monthly payment.

1. What factors determine the monthly lease payment?

Your monthly payment depends on several factors including the vehicle’s value, lease duration, annual mileage allowance, your credit score, down payment amount, and current market conditions. A longer lease term and higher mileage allowance may increase your payment.

Yes, typical additional fees may include acquisition fees, registration fees, insurance (customer’s responsibility), maintenance charges if not included, and excessive mileage or wear-and-tear fees at the end of the lease term.

We accept all major payment methods including credit cards, debit cards, bank transfers, and electronic automated payments. You can set up automatic monthly payments for convenience.

Most lease agreements require an initial down payment, often referred to as “cap reduction” or “cash down.” This upfront payment reduces your monthly installment. The down payment amount varies based on the vehicle and lease terms.

Insurance is typically the customer’s responsibility and must be maintained throughout the lease term. Some premium lease packages may include maintenance and roadside assistance, but this varies by agreement. Please review your specific lease terms for details.

1. What is considered excessive wear and tear on a leased vehicle?

Excessive wear includes major dents, scratches, broken windows, interior stains, and mechanical damage beyond normal use. Minor wear such as small scratches, tire wear, and interior fading from normal use are typically considered normal and not charged as excess mileage fees.

Early lease termination is possible but typically involves penalties or remaining balance payments. The specific early termination policy and associated costs depend on your lease agreement. Contact us to discuss your options if you need to end your lease prematurely.

Minor damage is usually covered by insurance. For significant damage, your insurance should cover repairs if you have comprehensive coverage. If intentional damage is determined, additional charges may apply. Always report accidents to both us and your insurance provider immediately.

Most lease agreements include roadside assistance services. You can call the dedicated roadside assistance number provided in your lease documents or on your customer portal. Services typically include towing, fuel delivery, lockout assistance, and battery jump-start.

Your lease conclusion follows a simple, transparent process. You’ll return your leased vehicle to our facility in good working condition. While we expect normal wear and tear from everyday driving, we do conduct a comprehensive inspection to evaluate the vehicle’s condition and verify mileage compliance.